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'Tis the Season for Shopping: Make Informed Decisions
New York Ag Connection - 11/27/2019

The New York State Division of Consumer Protection (DCP) Tuesday reminded New Yorkers to be informed consumers when purchasing gifts this holiday season, including upcoming Black Friday and Cyber Monday sales.

According to the FBI's 2018 Internet Crime Report, New Yorkers rank among the top ten states claiming a total loss of over $100 million resulting from cyber-related crimes. Many of the complaints originate from interaction on social media.

New York Secretary of State Rossana Rosado said, "As the holiday shopping season kicks into full gear with Black Friday and Cyber Monday, the opportunities for unsuspecting consumers to fall victim to unscrupulous scammers increase. To stay safe this holiday season, I urge all New Yorkers to follow the helpful tips provided by the Division of Consumer Protection."

The New York State Division of Consumer Protection serves to educate, assist and empower the State's consumers. The Division provides voluntary mediation services for consumers experiencing a marketplace dispute. If you need information, please call the Consumer Assistance Hotline: 1-800-697-1220. Consumer complaints can be filed at any time at The Division can also be reached via Twitter at @NYSConsumer or Facebook at

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